Support Center
Get help with using Leafra and make the most of our AI-powered PDF analysis platform
Getting Started
How do I create an account?
Click "Sign In" and choose your preferred method - email/password or social login.
What file formats are supported?
Currently, we support PDF files up to 8MB in size.
How long does processing take?
Most documents are processed within 1-2 minutes.
Troubleshooting
My upload failed
Check file size (max 8MB) and ensure it's a valid PDF. Try refreshing the page.
Answers seem inaccurate
Try rephrasing your question or ask for specific sections/pages.
Can't access my chats
Ensure you're signed in. Check your internet connection.
Frequently Asked Questions
Is my data secure?
Yes, we use industry-standard encryption and security measures to protect your documents and personal information.
Can I delete my account?
Yes, you can delete your account and all associated data from your account settings.
Do you store my documents?
Documents are securely stored to provide the best experience, but you can delete them anytime.
What languages are supported?
Our AI understands multiple languages and will respond in the same language as your questions.